craps game Privacy Policy

When you register and use the craps game platform, we collect certain personal information that is necessary to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect your billing and payment details — such as your GCash or Maya account reference or Philippine bank information — solely to process deposits and withdrawals in PHP. Technical data such as your IP address, device type, browser, and session activity is collected automatically when you access our platform, whether on desktop or mobile.

We only collect data that is genuinely needed to deliver our services, keep your account secure, and meet our legal obligations as a gaming platform operating in the Philippines. We do not collect sensitive personal information beyond what is required for age and identity verification. If you contact our support team, the content of those communications may also be retained to help resolve your query and improve our service quality. You will always be informed at the point of collection if any additional data is required for a specific purpose.

Your personal data is used primarily to create and manage your craps game account, process your PHP transactions, verify your identity, and deliver the gaming experience you signed up for. We use your contact details to send you important account notifications — such as deposit confirmations, withdrawal updates, and security alerts — and to respond to any support requests you raise. Where you have opted in, we may also use your contact information to send you relevant promotional communications about platform features, VIP benefits, or special offers.

We use technical and behavioural data to monitor platform performance, detect and prevent fraud, and ensure that our services remain fair and secure for all Filipino members. This data also helps us understand how players navigate the platform so we can improve the overall experience on both desktop and mobile. We do not use your data to make fully automated decisions that have a significant legal or similarly serious effect on you without human review. All data processing activities are carried out on a lawful basis — either to fulfil our contract with you, to comply with a legal obligation, or where we have a legitimate interest that does not override your rights.

craps game does not sell, rent, or trade your personal data to any third party for their own marketing purposes — full stop. We only share your information with carefully selected service providers who help us operate the platform, such as payment processors handling PHP transactions, identity verification partners, and cloud infrastructure providers. All third-party partners are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared.

In certain circumstances, we may be required to disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we receive a lawful request or are under a legal obligation to do so. We will always aim to notify you of such disclosures where we are legally permitted to do so. We may also share aggregated, anonymised data — which cannot be used to identify any individual — with analytics partners to help us understand platform trends and improve our services. No individually identifiable data is included in any such aggregated reports.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations as a gaming platform in the Philippines. Transaction records and account history are typically retained for a minimum of five years following account closure to comply with anti-money laundering and financial record-keeping requirements. Identity verification documents are held for the period required by applicable law and then securely deleted.

If you request the closure of your account, we will begin the process of deleting or anonymising your personal data once the mandatory retention period has elapsed. Data that is no longer needed for any lawful purpose will be securely destroyed in accordance with our internal data retention schedule. You may contact our support team at any time to ask about the specific retention periods that apply to your account data. We review our retention practices regularly to ensure we are not holding data for longer than is necessary.

As a registered member of craps game based in the Philippines, you have a number of rights in relation to your personal data. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to ask us to delete data that is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of processing and to request that we restrict how we use your data while a query is being resolved.

To exercise any of these rights, please contact our support team using the details provided in the footer of this page. We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable Philippine data protection law. Please note that some requests may be subject to identity verification before we can action them, to ensure we are only disclosing or modifying data at the request of the account holder. If you are not satisfied with how we have handled your request, you have the right to raise a complaint with the relevant data protection authority in the Philippines.

The craps game platform uses cookies and similar tracking technologies to ensure the site functions correctly, to remember your preferences, and to analyse how members use the platform so we can continue to improve it. Essential cookies are required for the platform to operate and cannot be disabled. These include session cookies that keep you logged in during your visit and security cookies that help protect your account from unauthorised access.

Analytics cookies help us understand which pages and features are most popular among Filipino players, allowing us to prioritise improvements that matter most to our members. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. Our cookie practices are reviewed regularly to ensure they remain proportionate and transparent.

We take the security of your personal data seriously and implement industry-standard technical and organisational measures to protect it against unauthorised access, loss, or disclosure. All data transmitted between your device and the craps game platform is encrypted using secure protocols, and access to personal data within our organisation is strictly limited to personnel who need it to perform their role. Payment data is handled in accordance with applicable financial security standards to ensure your PHP transactions are always protected.

While we do everything reasonably practicable to keep your data safe, no online platform can guarantee absolute security. You also play an important role in protecting your account — please use a strong, unique password, never share your login credentials with anyone, and contact us immediately if you suspect any unauthorised access to your account. In the event of a data breach that is likely to affect your rights or freedoms, we will notify you and the relevant authorities as required by Philippine data protection law. We conduct regular security reviews to identify and address potential vulnerabilities before they can be exploited.